Call us: Call us 0800 408 0000 / 0300 555 0121

Email housing@cbh.org


 

Jobs

We deliver excellent services, so we need excellent people….Would you like to work in an innovative, customer-focused company?

Print2ticks

 

 

 


Join us and enjoy the fantastic range of benefits and support we offer which include flexible working, Local Government Pension Scheme, up to 29 days annual leave excluding bank holidays, childcare vouchers and health cash plan.


Customer Service Officer
Salary: Starting at £19,064 with annual increments to £20,139
Location: Cheltenham
(Hester’s Way, Oakley and The Depot, Swindon Road)
Employment type: 37 hours per week
We are currently seeking a Customer Services Officer. The focus of this role will be to provide outstanding customer service in our contact centre and at our front line offices.

For this role you will need to have:

  • A passion for delivering outstanding customer care
  • Excellent interpersonal and team working skills
  • Excellent administrative and organisational skills
  • Ability to work in a fast paced and changing environment

Role Profile - Customer Service Officer

For more information about the role please contact Customer Relations Manager on 01242 774646.

Closing Date: Sunday 23rd July 2017

Please note CVs are not accepted. To apply complete Part 1 & 2 of the CBH Application Form (download copies below)

Any offer of employment will be subject to BPSS (identity check, verification of criminal record, employment history and nationality/ immigration status) and a medical assessment


If you wish to apply for a vacancy, please ensure your completed application reaches us by the closing date shown. Please email it to:

jobs_recruitment_710x300recruitment@cbh.org

or address to:

Human Resources
Cheltenham Borough Homes
Cheltenham House
Clarence Street
Cheltenham
Glos GL50 3JR.

 

Shortlisting is based on the content of the application form only and therefore CVs are not accepted.

Download the application form or call the HR department on 01242 775313/775314 and ask for an application pack.
Please note the application form has two parts.

Job Application Pack (152 KiB)

Having problems downloading the zipped application pack? You can download the following documents separately:

Application Form – Part 1Application Form – Part 2

Advisory Notes Information for Prospective Employees 

The Company use the Disclosure and Barring Service and will apply for an appropriate disclosure on all successful applicants where the post required clearance.

We welcome enquiries from everyone and value diversity in our workforce.


 

 

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