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Have your say on developing new services for older people in Cheltenham

help schemeOur housing support service is changing to enable us to offer an exciting new range of services and opportunities through ‘Community Hubs’ and for you at home.

Why change?
We know that there are increasing numbers of older people needing services, and there is a growth in the number of health issues facing older people.

Older people need to receive support regardless of where they live and through our new range of services, we could offer a flexible, choice based menu of service based on needs, both in your own home and through our new Community Hubs.

The CBH plan for change

  • We are developing a “Senior Community Voice” made up of tenants and local residents aged 50 +, who will help us to shape the new services
  • We have developed a Transformation Board – to put in place the changes
  • We will consult with older people in Cheltenham to gain their views – if you would like to participate, please see how below

What will change in the community?
The growth of Local community “hubs” where older people can meet and benefit from:

  • Information and advice – housing; money; health and more
  • Support – to access services and reduce loneliness
  • Social opportunities – hobbies; events; trips; pampering, etc
  • Training – Computers; creative writing; cooking; languages and much more!
  • Providing opportunities for self help and peer group support
  • Utilising the wealth of skills and experience of older people in the community

What will change in your own home?
You could have the opportunity to choose from a range of bespoke support or care services, e.g.

  • Well being checks
  • Daily contact with someone who knows you well
  • Money management support
  • Help with household tasks
  • Introductions to local clubs, services, community organisations, leisure activities, transport providers
  • Emergency alarm and reminder services

Next Steps: how you can help shape these new services
Help us create an older persons service that is fit for the future and one that we can all be proud of by completing  the following questionnaire.

Housing Support Consultation Feb 2014 (230 KiB)

Please return the questionnaire by post to: Cheltenham Borough Homes, Community Involvement, Hester’s Way Community Resource Centre, Cassin Drive, Chelt GL51 7SU or email to by Wednesday 12th March.


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