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Noise Action Week events on 19 and 20 May 2014

Residents suffering with noisy neighbours can come along and speak to officers from Cheltenham Borough Homes and Cheltenham Borough Council in two events aimed to promote Noise Action Week.

Officers from both organisations will be on-hand on Monday from 11am to 3pm at Coronation Square and on Tuesday from 11am to 3pm at Sainsbury’s car park in Prior’s Road in Cheltenham. They will be giving advice and information, and raising awareness of the problems caused by statutory noise nuisance, and explaining how to tackle noise issues.

 Information boards and leaflets will also be available for residents to view throughout the week at Cheltenham Borough Homes’ reception at Hester’s Way Resource Centre, Cheltenham Borough Homes’ reception at Oakley Resource Centre, St Paul’s Community House and Cheltenham Borough Council’s Municipal Offices.

 Sarah Hughes, environmental technical assistant for Cheltenham Borough Council, says: “Noise from neighbours can be a source of disturbance. No house or flat is totally soundproof and everyone can expect some noise from the people who live around them.

“The most frequent complaints we receive are about barking dogs, loud music or TV, shouting, banging doors and DIY activities.

“Noise Action Week gives us the opportunity to educate people about these problems and raise awareness on how to reduce the impact of noise. We will be promoting some simple and practical solutions to noise problems and can offer advice and information on more serious problems.”

Paul Tuckey, safer estates manager from Cheltenham Borough Homes, continues: “The sensitivity and tolerance to noise varies from person to person, and if local residents are being disturbed by noise from a neighbour there are things that they can do.

“Most conditions of tenancy require that tenants do not cause a nuisance to neighbours; and a landlord may take action if there is an issue. It is very important that any problems are resolved in a friendly informal way where possible.”

Local residents needing any information are invited to come along to find out more, or contact Cheltenham Borough Council on 01242 264135 (ask for environmental protection) or Cheltenham Borough Homes on 0800 408 0000 (ask for the Safer Estates Team).


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