Call us: Call us 0800 408 0000 / 0300 555 0121




View our pages in larger print

Click on the A A A text at the top, right hand side of the home page to change the text size

Translate pages
Simply click on the drop down arrow on the Google Translate link at the top of the home page on the right hand side and choose your preferred language.

Listen to this website with BrowseAloud
Visitors to our website can listen to its content with BrowseAloud, which is free to website visitors and can be easily downloaded from the BrowseAloud Website.

What is BrowseAloud?
BrowseAloud makes websites accessible to those who require online reading support, which is 20% of the UK population.  It works by reading web pages aloud in a human-sounding voice.  Visitors to our website simply hover their mouse pointer over the text to hear it read aloud.

More information and accessing BrowseAloud

If you would like an MP3 player please email the Community Involvement team: 

 To hear our pdf documents read out loud

You can download most of our Adobe Acrobat PDF documents and have your computer read them out loud to you. To do this just follow the simple instructions below:

  1. Right click the PDF link and click on Save Target As…
  2. Choose where you would like to save the PDF.
  3. Click on Save.
  4. When the message Download Complete appears click Close.
  5. Open Adobe Reader on your computer. If you do not have Adobe Reader you will need to download this too.
  6. From the File Menu open the PDF file you have just downloaded.
  7. From the View Menu choose Read Out Loud and Read To End of Document.
  8. Make sure the speaker volume on both your computer and monitor is adjusted correctly.

Get Adobe Reader

We are happy to provide you with publications and information in different formats, such as braille, audio, large print or in a different language.  If you would like to request a different format, please contact our Customer Services Team on 0800 408 0000 or email