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Data Protection

In order for us to provide services and fulfil certain legal obligations, we need to make use of both basic, and sometimes more sensitive, personal information about the people we deliver those services to and who work with us and for us. This includes people seeking housing and homeless advice, tenants, leaseholders, other service users, employees (including past and prospective), Board Members and volunteers. close-2204_1920

We ensure that any personal data we use is treated in a responsible way and in accordance with current Data Protection legislation that means we comply with the Principles set out in the GDPR which state that personal data must be:  

  1. processed lawfully, fairly and in a transparent manner in relation to individuals
  2. collected for specified, explicit and legitimate purposes
  3. adequate, relevant and limited to what is necessary
  4. accurate and, where necessary, kept up to date
  5. kept in a form which permits identification of data subjects for no longer than is necessary
  6. processed in a manner that ensures appropriate security of the personal data

These are shortened versions of the Principles, full information about these and more about data protection legislation in general can be found on the Information Commissioner’s website

What we collect, how we collect it, why we collect it and who we may share it with is some of the important information contained within our ‘Privacy Notices’. These also include important information about your rights.

Below are links to our main privacy notice and a privacy notice which relates specifically to our Housing Options Team, who provide people with housing and homelessness advice.

Main privacy notice

Housing Option Team