About the scheme
We fully support the Homes for Ukraine scheme and where possible will support customers who wish to offer up an unoccupied spare bedroom to those fleeing Ukraine.
We are Cheltenham Borough Homes (CBH), a top performing Arm’s Length Management Organisation (ALMO) responsible for the management and maintenance of Cheltenham Borough Council’s (CBC) housing stock and housing and homeless service. We are a non-profit making limited company with a non-executive Board of Directors. CBH is also a Registered Provider as we have owned our own properties since 2011.
A ‘management agreement’ formalises the relationship between CBH and CBC, setting out the services to be delivered and defining the remit of each organisation. Our current management agreement has been extended to run for 30 years which will make it one of the longest in the sector, reflecting our healthy and successful working relationship with CBC.
CBH has been an independent company since 2003 and since that time we have demonstrated consistent improvement and have made a difference to the lives of thousands of people living in the homes we manage and the communities within which we operate. CBH has been awarded the highest possible rating by government inspectors and consistently delivers services which place us as one of the top landlords when compared across the sector.
You can read Cheltenham Borough Council’s Homes for Ukraine Privacy Policy here.
Cheltenham – A Town of Sanctuary
Cheltenham adopted the title of Town of Sanctuary in 2019. This means that we have been recognised as a town that offers a place of safety to people fleeing violence. We work in a partnership, which includes Gloucestershire County Council and the six district councils, to support international resettlement across the county. Through this partnership, we are working together to see how Gloucestershire can respond to support the individuals fleeing violence from Ukraine as further details become available from central government about the UK response to the Ukrainian refugee crisis click here.

Welcome: a guide for Ukrainians arriving in the UK
The government has created a guide for Ukrainians arriving in the UK. It also includes specific information for those arriving on the Homes for Ukraine scheme.