Fire prevention within your home is of the highest priority for CBH and is monitored through visits from our service engineers and repair teams. Mentioned below are a few simple actions you must take to ensure the safety of you, your family and anyone else within the property and surrounding areas.
Your home should have a smoke alarm fitted. If it hasn’t, tell us straight away and we will fit one for you. Never paint over or remove an alarm. Please be aware that you should never remove a working battery from a smoke alarm. Make sure that the alarm is dusted regularly.
Annual Gas Servicing
PH Jones Ltd is our gas servicing and maintenance contractor. When the safety check is due they will:
As a responsible landlord Cheltenham Borough Homes uses independent auditors Morgan Lambert to check approximately 5% of the service and new installations carried out by PH Jones.
PH Jones use Voluntas to check the quality of their own engineers’ work. If you find your property being audited twice please feel able to cancel one of the appointments and Morgan Lambert or Qualitas will automatically select another property.
You can contact PH Jones 24hrs a day 7 days a week to re-book and to also advise us of any specific requirements:
0800 408 0000 & select Option 2
Make sure you know where the gas shut off valve is (usually beside the meter) and how to turn it off in an emergency. If you think you can smell gas: