The recent weather has meant that we are dealing with a high number of repairs. We're currently prioritising emergency and urgent repairs so we can keep everyone safe. If you have a routine repair booked, you may experience a delay, or we may need to postpone your appointment. If there is any change to your scheduled appointment, we will be in touch. We're sorry for any inconvenience caused while we deal with urgent work. If you need to report a repair, please contact us on 0800 408 0000.