Do you know someone who goes the extra mile to be neighbourly and caring? Not only are we celebrating Cheltenham’s unsung heroes and their achievements at our virtual awards during 21 – 25 September, but nominations are also open for next year’s awards.Previous years have shown us there are many deserving people out there who […]
News
Our Tenant & Leaseholder Awards is going virtual!
Get ready for a truly digital experience following the return of our annual CBH Tenant and Leaseholder Awards!These awards take place every year to recognise the amazing work of the inspirational and caring people in our community who not only go the extra mile to look after our neighbourhoods, but often they don’t realise how […]
Our reception areas are open to visitors again!
As part of our ongoing, planned return towards more normal and safe operations, reception areas at Oakley and Hester’s Way Resource Centres are open again to visitors from today (Wednesday 19th August). Our opening hours are: Monday – Friday 9am -5pm Wednesday 10am – 5pm We look forward to seeing customers again, but please can […]
A message from our new Interim CEO
Here are a few introductory words from Steve Slater who, from today, becomes our Interim CEO.“Last week CBH said farewell to Paul Stephenson, whose leadership has seen CBH achieve many significant milestones. He leaves CBH in a very strong position, with current customer satisfaction of 90%, positive and collaborative relationships with many key stakeholders, and […]
We say goodbye to our Chief Exec, Paul!
Today we say goodbye to our Chief Executive, Paul Stephenson after 15 amazing years with CBH! Paul has led the company to successfully overcome the many challenges and changes the housing sector and economy has faced over that period, while at the same time achieving many significant milestones. He has overseen the evolution of CBH […]
Dive into Summer with the latest CBHnews!
It’s time to let the sunshine in with our latest ‘sun-sational’ edition of CBHnews 2020! There are 20 pages full of the good news stories including our Annual Report for 2019/20.This bumper Summer edition also features; our Covid response and how we’re working towards a ‘better normal’, an opportunity to find out more about our […]
Our *NEW* Repairs Satisfaction Survey is LIVE!
From today (Monday 20 July), if our repairs service complete any works on your home, you may be asked by text message to take part in our quick Repairs Satisfaction Survey to let us know how we did. If you are contacted, we will send you the following 5 questions: Message 1: This is a […]
Timber frames a whole new milestone
It’s all systems go (again) for Cheltenham Borough Council (CBC) and Cheltenham Borough Homes (CBH) as building works to bring much needed new homes to Cheltenham resumes.Following the coronavirus outbreak, contractor J Harper and Sons made the decision to take a temporary break from construction works at the former site of Holy Name Hall. During […]
Our ongoing response & Government letter to social tenants
At CBH we have been very busy continuing to respond to the ongoing COVID-19 crisis to the best of our ability, we have been:adapting our services to keep the most essential runningdelivering others in different ways, andestablishing new services to help the most vulnerable in our communities, whilecomplying with government guidelines and keeping people safeBut […]
Going the extra mile for our residents…
In response to the coronavirus crisis, we have adapted quickly in order to continue to be able to provide support to our tenants whilst keeping our colleagues safe. Since lockdown, we have been working closely with our partners to achieve this, along with supporting Gloucestershire’s Community Help Hub through the co-ordination and delivery of prescriptions.So […]